Cancel a route

Changed your plans? You can cancel a route you bought and get a refund, as long as you haven't started it yet.

Your cancellation rights

  • Before you start the route: full refund.
  • Once you've started the route: no refund.
  • Refunds are issued to your original payment method via Mollie.
I want to cancel a route

Cancel with your unlock code

Bought without an account? Enter the unlock code from your confirmation email.